Terms of service

TERMS OF SERVICE, LICENSE & POLICIES

Tate Roberts A/V Last updated: August 24, 2026

Start here

You're buying permission to use these files forever. You're not buying the files.

The finished work you make is yours. The source files stay ours. That's the whole idea — everything below is that sentence written out carefully.

This single document contains six Parts. Part A is a plain-English summary written for humans; read that one. Parts B through F are the binding terms.

Each Part is numbered separately. A reference to "Section 7" inside Part C means Section 7 of Part C.

Part	What it covers
A	Licensing in Plain English — A summary for humans. Parts B through F are the binding terms.
B	Store Terms of Service — Using the site and buying from us.
C	License Agreement — What you may and may not do with the files. The most important Part.
D	Acceptable Use Policy — Contexts where the Assets may not be used.
E	AI Content Disclosure — Where AI is used and what we can and cannot promise about it.
F	Email & SMS Communication Terms — How we handle your contact details.

Our Refund Policy and Privacy Policy are separate documents, linked at checkout.

Questions about any of this: support@taterobertsav.com. We answer licensing scope questions in writing, at no charge, usually within 2 business days. Ask before you produce.

PART A — LICENSING IN PLAIN ENGLISH

Nobody wants to read a license agreement. Here's everything that actually matters, in the order people ask about it.

This page is a summary written for humans. The License Agreement in Part C is the binding version.

The one-sentence version

You're buying permission to use these files forever. You're not buying the files.

The finished work you make is yours. The source files stay ours. That's the whole thing.

Which license do I need?

Creator — You're making content for yourself. Your channel, your band, your brand. You can absolutely monetize it.

Business — You're a company using this for your own marketing. Includes paid ads and broadcast. Covers up to 3 brands you own.

Agency — Someone is paying you to make something for them. Covers up to 10 clients, unlimited projects for each.

The dividing line: if a business is paying you to make it, you need Agency. Even one Reel for a friend's restaurant.

Bought the wrong one? Email us. You pay the difference, that's it.

Common questions

Can I use this on monetized YouTube? Yes. All tiers. Same for TikTok, Instagram, Reels, Shorts, Twitch, Facebook, podcasts, and your website.

Can I use it in a paid ad? Business and Agency, yes. Creator, no.

Can I use it in a TV commercial or a film? Business and Agency, yes.

Can I edit it? However you want. Cut, crop, color, retime, slow it down, add text, layer it, remix it, combine it with anything else. Editing doesn't make it yours, but there's no restriction on how much you change it.

How long does my license last? Forever. One payment. No subscription, no renewal, no expiration. Work you made stays licensed for its entire commercial life, even if we go out of business tomorrow.

Do I have to credit you? No. Appreciated, never required.

Can I use one pack in a hundred projects? Yes. No per-project licensing, no registration, no counting. Buy it once, use it as much as you want.

Can I give the files to my editor? If they're working on your project, yes. They can't keep them for other jobs.

I'm an agency — what does my client get? The finished piece, forever. Not the source files. Pass along the README from the download and you've covered your obligation.

Do I owe you royalties? Never. Royalty-free means you pay once and we never bill you again.

What you can't do

There's really only one rule, stated a few ways:

Don't redistribute the files. Not for sale, not for free, not modified, not bundled with your own stuff. No stock sites, no marketplaces, no Discord servers, no shared Drive folders.

That includes selling a frame grab as a photo, or a slice of our audio as a sample.

Don't sell the file as the product. A poster of one of our clips, a wallpaper, releasing our music as a single — no. Our footage as one element in an album cover you designed, or a tour poster, or merch artwork — yes.

Don't build a competing library out of our stuff.

Don't claim you made it.

Don't use it to train AI.

Don't put it in unlawful, hateful, defamatory, or deceptive content.

Not sure which side of a line you're on? Ask us. It's free and we answer in writing, usually same day.

About the music

Please don't register our audio with Content ID.

This is the big one. If you submit our music to YouTube Content ID, Meta Rights Manager, or TikTok's system, it starts auto-claiming against every other person who licensed the same track. It's the fastest way to lose your license with us.

We don't register it either — which is why you shouldn't be getting claims from us.

If you get a claim anyway, email us with your order number and a link to the video. We'll send a license confirmation letter to dispute it, usually within 2 business days. Free.

Our music isn't registered with any PRO (ASCAP, BMI, SESAC, PRS, SOCAN). We charge no performance fees. Local collecting societies in your country might still charge for public performance or broadcast — that's between you and them.

You can use the music under video, in ads, in client work, and in as many projects as you want. You can't sell it as a song.

Is any of this AI?

Video: no. Every clip was shot on location with a real camera.

Some audio: yes. Certain music tracks are AI-assisted. We say so on the product page and we list it file by file in the MANIFEST.txt inside every download.

We use paid commercial tiers only — never free tiers, which don't permit commercial distribution.

What we won't pretend: we can't promise AI-assisted audio is copyrightable, that it's unique to you, or that it doesn't resemble something else. And we don't offer legal cover if a claim arises from it.

For social content, event work, promos, and most commercial jobs, this is a non-issue. For a national campaign where a claim would be expensive, commission original music instead — we'd rather tell you that than sell you something that becomes a problem.

Want zero AI? Look for packs labeled 100% Camera-Original. Or email us and we'll build you one.

Working with a client who bans AI content? Check the manifest and tell them before you deliver.

People, places, and logos

Some clips include recognizable people, private property, signage, or locations with filming rules.

Unless a product page specifically says a release or permit exists, treat that clip as editorial use only. Fine for storytelling, documentary, b-roll, and general creative work. Not for ads implying someone endorses something.

We label these. If you're unsure about a specific clip, ask — we'll tell you what we know, including when the honest answer is that we don't know.

Buying and refunds

Delivery is instant, by download link and email.

Lost your files? Email us with your order number. We'll re-send. There's no expiration on being a real customer.

Refunds: files are delivered instantly, so we don't do change-of-mind refunds. We absolutely do refund broken downloads, packs that don't match the description, duplicate purchases, and wrong-tier purchases you haven't used yet. 14 days, no interrogation.

Please email before filing a chargeback. Most problems are a broken link and take two minutes to fix.

Paperwork we'll give you, free

License confirmation letter
Broadcast cue sheet
Content ID dispute letter
A written yes/no on whether a specific use is allowed

Email support@taterobertsav.com with your order number. Usually back within 2 business days.

Still not sure?

Ask before you produce. It costs nothing to check and quite a lot to find out afterward. We answer scope questions in writing and we don't charge for it.

support@taterobertsav.com

PART B — STORE TERMS OF SERVICE

These Terms of Service ("Terms") govern your access to and use of TateRobertsAV.com and any related pages, communications, and services (the "Site") operated by Tate Roberts A/V ("we," "us," "our").

By visiting the Site or purchasing from us, you agree to these Terms.

These Terms govern the Site and your transaction. What you may actually do with the files you buy is governed by our License Agreement in Part C. Read that one carefully — it is the one that matters most.

1. Who We Are and What We Sell

We sell curated collections of digital media — video clips, audio, music, sound effects, LUTs, presets, overlays, motion graphics, and accompanying documentation — as one-time downloadable purchases.

We do not sell copyright or ownership. Every purchase grants a license under our End User License Agreement. Digital files are delivered by download; nothing is shipped.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase. By purchasing you represent that you meet this requirement and that the information you give us is accurate and current.

If you purchase on behalf of a company, you represent that you are authorized to bind it.

3. Our Store Platform

The Site is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell to you. Your use of the Site is additionally subject to Shopify's applicable terms and policies. We may use additional third-party services for file delivery, email, analytics, and payment processing, as described in our Privacy Policy (a separate document, linked at checkout).

4. Orders, Pricing, and Payment

Prices are stated in USD and are subject to change without notice. The price displayed at checkout is the price that applies to your order.

Payment is processed by third-party payment processors. We do not store or process your full payment card details. You represent that you are authorized to use the payment method you provide.

Taxes. Sales tax, VAT, GST, or other transaction taxes may be added at checkout where we are required to collect them, and will be shown before you complete your purchase. Any tax not collected by us remains your responsibility.

Order acceptance. We may refuse, limit, or cancel any order at our discretion, including orders that appear fraudulent, that appear to be placed by resellers, or that we reasonably believe are intended to circumvent our licensing. If we cancel an order you have paid for, we will refund it in full.

Errors. Product descriptions, file counts, specifications, and prices are occasionally inaccurate. We may correct errors and cancel affected orders, including after an order is submitted. If we cancel for this reason, we refund in full.

5. Delivery and Access

Digital files are delivered by download link on completion of purchase and by email. Delivery is normally immediate.

You are responsible for downloading and storing your files. We aim to keep download links available for at least 12 months from purchase, and to maintain access to previously purchased Products, but we do not guarantee indefinite availability. Download and back up your files promptly.

If a download fails, a file is corrupted, or a link expires, contact support@taterobertsav.com and we will restore your access. We will not unreasonably withhold re-delivery to a legitimate purchaser.

Product changes. We may add to, revise, retire, or discontinue any Product at any time. Retiring a Product does not affect the license of anyone who already purchased it.

6. Product Descriptions and Counts

We state file counts, formats, resolutions, and durations on each Product page and aim for accuracy. Where a Product contains AI-assisted material, we disclose it on the Product page.

Colors, compression, and playback appearance vary between displays and software. We cannot guarantee that a Product will appear identically on your system or be compatible with every application.

We do not promise business results. Nothing on the Site is a guarantee of views, engagement, reach, revenue, or campaign performance.

7. Your Account

If you create an account, you are responsible for keeping your credentials secure and for all activity under your account. Notify us promptly at support@taterobertsav.com of any unauthorized use.

Accounts and purchases are not transferable and may not be sold, shared, or made available to others.

8. Refunds

Because our Products are digital and delivered immediately, our Refund Policy applies to all purchases. Please read it before you buy.

9. Chargebacks

If you initiate a chargeback or payment dispute without first contacting us, we may suspend your access to the Site and to all previously purchased Products, and your license terminates as to the disputed Product. We would much rather resolve it directly — email support@taterobertsav.com first.

10. Intellectual Property in the Site

All content on the Site — including text, layout, design, logos, trademarks, product imagery, preview and watermarked files, and marketing copy — is owned or licensed by us and protected by intellectual property law.

You may not copy, scrape, mirror, crawl, data-mine, republish, or use any Site content without our written permission, and you may not use automated tools to harvest Products, previews, or listings.

"Tate Roberts A/V" and our logos are our marks. You may not use them without written permission, except that Agency Tier licensees may identify us factually as the source of licensed assets.

11. Acceptable Use of the Site

You agree not to: use the Site unlawfully; attempt to gain unauthorized access to our systems or another user's account; introduce malicious code; interfere with the Site's operation; misrepresent your identity or affiliation; or use the Site to build a competing product or service.

The Acceptable Use Policy in Part D sets out further restrictions and forms part of these Terms.

12. Reviews, Feedback, and Submissions

If you submit a review, testimonial, comment, or suggestion, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, adapt, publish, and display it in connection with our business, including in marketing.

You represent that your submission is your own, is accurate, and does not violate anyone's rights. We may edit or remove submissions at our discretion. We have no obligation to keep submissions confidential or to compensate you for them.

If you submit an idea or suggestion, we may use it without restriction and without payment.

13. Third-Party Links and Services

The Site may link to or integrate third-party sites, tools, and services. We do not control them, do not endorse them, and are not responsible for their content, practices, or policies. Your dealings with them are between you and them.

14. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and Products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, timely, or error-free, or that defects will be corrected.

Specific warranties we do give regarding the Assets are set out in Section 9 of Part C.

15. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill.

Our total aggregate liability arising out of or relating to the Site or any Product will not exceed the greater of the amount you paid us in the twelve (12) months preceding the claim, or fifty US dollars ($50).

Some jurisdictions do not allow certain exclusions or limitations; where that is the case, these apply to the maximum extent permitted.

16. Indemnification

You agree to indemnify, defend, and hold harmless Tate Roberts A/V and its owners, officers, contractors, and agents from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of your use of the Site, your breach of these Terms or the End User License Agreement, or your violation of any law or third-party right.

17. Termination

We may suspend or terminate your access to the Site, your account, and your license at any time if you breach these Terms, the End User License Agreement, or the Acceptable Use Policy, or if we reasonably suspect fraudulent or unlawful activity.

Obligations incurred before termination survive it, as do Sections 10, 14, 15, 16, 18, and 19.

18. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules.

Talk to us first. If you have a dispute with us, email support@taterobertsav.com with a description of the problem and what you'd like us to do. We will respond within 30 days. Most disputes about a digital download are resolved this way in a single email, and both of us are required to try this before starting any formal proceeding.

Small claims. Either of us may bring a claim in small claims court, in the claimant's local jurisdiction, at any time. Nothing in these Terms prevents that.

Everything else. Any dispute not resolved informally or in small claims court will be brought exclusively in the state or federal courts located in California, and both parties consent to the jurisdiction of those courts.

Injunctive relief. Nothing above prevents either party from seeking immediate injunctive relief in any court of competent jurisdiction to stop unauthorized redistribution of the Assets or other infringement of intellectual property rights.

19. General

Changes to these Terms. We may update these Terms by posting a revised version with a new "Last updated" date. Continued use of the Site after changes take effect constitutes acceptance. Material changes will be flagged on the Site.

Entire agreement. These Terms, together with the End User License Agreement, Privacy Policy, Refund Policy, Acceptable Use Policy, and AI Content Disclosure, constitute the entire agreement between us.

Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.

Severability. If any provision is unenforceable, it is severed or narrowed and the remainder stays in force.

Waiver. Failure to enforce a provision is not a waiver.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

No agency. Nothing here creates a partnership, joint venture, employment, or agency relationship.

20. Contact

Tate Roberts A/V 11023 McCormick Street, North Hollywood, CA 91601 support@taterobertsav.com

PART C — LICENSE AGREEMENT

Plain-English summary (not a substitute for the terms below): You are buying a license, not the files themselves. You can use the Assets in almost anything you make — client work, paid ads, films, broadcast, social content — forever, with no additional fees. What you cannot do is redistribute the Assets themselves, or use them to build something that competes with us as a source of stock media.

1. The Agreement

This End User License Agreement ("License" or "Agreement") is a binding contract between Tate Roberts A/V ("we," "us," "our," or "Licensor") and the individual or entity that purchases or downloads a Product ("you," "your," or "Licensee").

By purchasing, downloading, accessing, or using any Product, you accept this License. If you are accepting on behalf of a company or organization, you represent that you have authority to bind that entity, and "you" means that entity.

If you do not agree, do not download or use the Products, and contact support@taterobertsav.com regarding your purchase.

2. Definitions

"Product" means a pack, bundle, kit, or other collection of digital files offered by us, including free downloads and samples.

"Assets" means the individual files contained within a Product, including video clips, audio recordings, music tracks, sound effects, color lookup tables (LUTs), presets, overlays, motion graphics, templates, images, text files, scripts, and documentation.

"AI-Assisted Assets" means Assets that were generated by, or materially generated with the assistance of, generative artificial intelligence tools. These are governed additionally by our AI Content Disclosure in Part E.

"End Product" means a finished work you create that incorporates one or more Assets together with other material, such that the finished work is meaningfully larger in scope and different in nature than the Asset itself. A music video, advertisement, film, social post, website, title sequence, or event recap reel is an End Product. A repackaged folder of our clips is not.

"Client" means a third party for whom you create an End Product in the course of business, and who is not you and not an entity you own or control.

"Tier" means the license level you purchased — Creator, Business, or Agency — as shown on your order.

3. Ownership

We retain all right, title, and interest in and to the Products and Assets, including all copyright, compilation rights, and other intellectual property rights, subject only to the limited license granted below.

You are licensed to use the Assets. You do not purchase or own them. Nothing in this Agreement transfers ownership of any Asset to you.

This applies equally to Assets you modify. Editing, cropping, color-grading, retiming, layering, remixing, or otherwise altering an Asset does not create a new work that you own free of this License. Modified Assets remain Assets and remain subject to every term here.

Compilation rights. Independent of the individual Assets, we own rights in the selection, arrangement, curation, and organization of each Product. Assets may appear in more than one Product. We may continue to license, sell, distribute, and use every Asset for any purpose, including offering it to other customers.

4. License Grant

Subject to your compliance with this Agreement and your payment in full, we grant you a non-exclusive, worldwide, perpetual, royalty-free, non-transferable, revocable license to use the Assets within the scope of your Tier.

Perpetual means that once purchased, your license does not expire and does not require an ongoing subscription. End Products you create remain licensed for their full commercial life.

Royalty-free means you pay once. We will not charge you recurring fees, per-use fees, or usage royalties for the rights granted here. It does not mean the Assets are free of copyright, and it does not mean the Assets are in the public domain.

Non-exclusive means other customers hold the same rights in the same Assets. We make no promise that any Asset is or will remain unique to you.

Revocable means we may terminate this License if you materially breach it, as set out in Section 11.

5. License Tiers

Each Tier includes all rights of the Tier below it.

5.1 Creator License

For a single individual, or a single company with fewer than 10 employees, using the Assets for its own account.

You may:

Use the Assets in an unlimited number of End Products.
Use End Products for personal and commercial purposes, including monetized content on any platform.
Use End Products in organic social media, your own website, your own portfolio, and content you monetize through platform revenue sharing.
Use End Products in one brand, business, or artist identity that you own or control.

You may not deliver End Products to third-party Clients under this Tier. If you are producing work for someone who is paying you for that work, you need a Business or Agency License.

5.2 Business License

For a single company or organization, using the Assets for its own account.

In addition to the Creator rights, you may:

Use End Products across up to three (3) brands, labels, imprints, venues, or business entities that you own or control.
Use End Products in paid media, including paid social advertising, sponsored content, display advertising, out-of-home, and in-venue display.
Use End Products in broadcast, theatrical, and streaming distribution, including television, film, and video-on-demand platforms, subject to Section 8.
Permit contractors, freelancers, and agencies working on your behalf to use the Assets solely to produce End Products for you. You remain responsible for their compliance with this Agreement.

You may not deliver End Products to third-party Clients under this Tier.

5.3 Agency License

For agencies, production companies, and service providers creating work for third parties.

In addition to the Business rights, you may:

Create and deliver End Products for up to ten (10) distinct third-party Clients. Each Client is counted once regardless of how many End Products you create for them. Once counted, that Client remains covered permanently, including for future projects.
Sublicense to each such Client the limited rights necessary for that Client to use, display, distribute, reproduce, and continue to exploit the delivered End Product for the life of that End Product.

Conditions on sublicensing:

The sublicense extends only to the End Product as delivered. It does not permit the Client to extract, isolate, reuse, archive, or separately license any Asset.
You must inform each Client of these restrictions in writing. Including our License Summary in your delivery satisfies this.
The Client acquires no independent rights in the Assets and may not treat delivered Assets as their own stock library.

Need more than ten Clients, or an unlimited-Client arrangement? Contact support@taterobertsav.com for an Extended or Enterprise License.

5.4 Free Downloads, Samples, and Promotional Assets

Assets we distribute free of charge — sample packs, lead magnets, promotional loops, watermarked previews — are licensed at the Creator Tier unless we state otherwise in writing at the point of download.

Watermarked preview files are provided solely to let you evaluate a Product. They carry no license for use in any End Product, and you may not remove, obscure, crop out, or algorithmically erase any watermark.

6. Tier Verification and Upgrades

Your Tier is determined by the license you purchased, not by how you use the Assets.

If your use exceeds your Tier — for example, a Creator License used for Client work, or an Agency License used for an eleventh Client — you are in breach. We may, at our option and in addition to any other remedy, invoice you for the difference between the license you purchased and the license your use required, at our then-current rates. Payment of such an invoice does not waive any other right we have.

Upgrades are available at any time for the price difference. Contact support@taterobertsav.com.

7. Restrictions — What You May Not Do

These restrictions apply to every Tier, including free downloads, and survive any termination of this Agreement.

7.1 No redistribution of Assets

You may not sell, resell, license, sublicense (except as expressly permitted for the Agency Tier), rent, lend, gift, trade, share, publish, upload, or otherwise distribute any Asset, in whole or in part, on its own or bundled with other material, whether or not you charge for it, and whether or not you modify it first.

This includes:

Distributing an Asset as a standalone file, loop, sample, preset, or download.
Including Assets in a pack, kit, bundle, template, theme, plugin, or project file that others receive.
Uploading Assets to any stock library, sample marketplace, asset marketplace, Discord server, file-sharing service, torrent, cloud folder, or public repository.
Distributing still frames, screenshots, or extracted images taken from video Assets, or stems, slices, or excerpts taken from audio Assets, as standalone content.
Sharing your download links, account credentials, or purchased files with anyone outside your licensed scope.

7.2 No competing use

You may not use any Asset, or any Product, to create, populate, supply, train, seed, or promote any product or service that competes with us as a source of stock or licensable media. This includes stock libraries, subscription asset services, sample packs, template marketplaces, preset stores, and AI generation services offering media outputs.

7.3 No standalone-value products

You may not use an Asset in an End Product where the Asset is the primary source of the product's value — where the product exists essentially to deliver the Asset itself.

Prohibited: printing a frame from a clip as a poster, canvas, or wall art for sale; selling a t-shirt whose design is substantially an Asset; releasing an audio Asset as a track, single, or album; selling a phone wallpaper that is an Asset.

Permitted: using an Asset as one element within a designed album cover, book cover, tour poster, merchandise design, or packaging layout where meaningful creative work has been applied and the Asset is not the whole of the value.

If you are unsure which side of this line your project falls on, ask us at support@taterobertsav.com before you produce it. We answer these quickly and in writing.

7.4 No end-user extraction or customization platforms

You may not use Assets in any application, website, or service that lets an end user customize, generate, configure, or build a product to their own specification — "made to order," "print on demand," "build it yourself," template generators, or similar. You may not distribute an End Product in a form that permits end users to extract Assets from it.

7.5 No AI training or ingestion

You may not use any Asset to train, fine-tune, condition, or otherwise develop any machine learning or artificial intelligence model, and you may not upload, submit, or otherwise supply any Asset to any third party for those purposes.

7.6 No ownership claims

You may not claim ownership, copyright, or trademark rights in any Asset, in any modified version of an Asset, or in any Asset as it appears within your End Product.

Specifically, and importantly: you may not register, submit, claim, or assert any audio or video Asset — alone or as it appears in your End Product — through YouTube Content ID, Facebook Rights Manager, Audible Magic, or any other content identification, fingerprinting, or rights-management system. Doing so generates false claims against other legitimate licensees and is a material breach of this Agreement.

You may claim rights in your own original contribution to an End Product. You may not claim rights in our Assets.

7.7 No unlawful or harmful use

You may not use Assets in a manner that violates law, or in connection with material that is defamatory, pornographic, obscene, harassing, or that promotes hatred, discrimination, or violence. Additional limits are set out in the Acceptable Use Policy in Part D, which forms part of this Agreement.

7.8 No circumvention

You may not remove or alter watermarks, copyright notices, metadata, or license documentation, or circumvent any technical access or download control.

8. Music, Audio, and AI-Assisted Assets

8.1 Non-PRO music

Music Assets we supply are not registered with any Performing Rights Organization (ASCAP, BMI, SESAC, PRS, GEMA, SOCAN, or equivalent), and we do not collect performance royalties on them.

We do not charge you any performance fee. However, depending on your territory, your venue, and the nature of your use, a local PRO or collecting society may still levy fees on public performance or broadcast. Those obligations, where they arise, are yours. We cannot advise you on them and we are not a party to them.

8.2 Broadcast and theatrical use

Broadcast, theatrical, and streaming distribution of End Products containing audio Assets is permitted at the Business and Agency Tiers. If a broadcaster requires a cue sheet, music license confirmation, or rights letter, contact support@taterobertsav.com and we will provide documentation identifying us as the source and confirming the license. Allow 5 business days.

8.3 AI-assisted audio and video

Some Assets, including some music tracks, are AI-Assisted Assets. Where this is the case, we disclose it on the Product page and in the Product's included documentation.

You should understand and accept the following before purchase:

Material generated by artificial intelligence without sufficient human authorship may not be eligible for copyright protection under United States law and the law of certain other jurisdictions. We therefore make no representation that any AI-Assisted Asset is protected by copyright, and we cannot grant you exclusivity in it.
Generative systems can produce outputs that resemble outputs generated by other users. We cannot and do not warrant that any AI-Assisted Asset is unique.
We do not warrant that any AI-Assisted Asset is free of resemblance to any pre-existing work, and we disclaim any warranty of non-infringement as to AI-Assisted Assets, to the fullest extent permitted by law.
Where a use is high-stakes — national broadcast, a major campaign, anything where a third-party claim would be costly — we recommend you either commission original material or seek your own clearance. We will tell you honestly which Assets in a Product are AI-assisted so you can make that call.

Our full disclosure is in Part E, which forms part of this Agreement.

9. Our Representations

We represent that, to the best of our knowledge, we have not knowingly included in any Product material that we lack the right to license to you.

That is the extent of what we promise. Specifically, and importantly:

We do not warrant that any Asset is cleared for every use. Assets may depict recognizable people, private property, vehicles, artwork, signage, trademarks, logos, or locations subject to filming restrictions or permit requirements. Unless a Product page expressly states that a model release, property release, or filming permit exists for a given Asset, no release or permit should be assumed.

Default designation. Any Asset for which we have not expressly stated that a release or permit exists is licensed for editorial and general creative use only. It may not be used in advertising, in any endorsement context, or in any manner implying that a depicted person, property owner, brand, or landowner sponsors or approves anything.

Clearance is your responsibility. You are in the best position to know how your End Product will be used, in what territory, and by whom. Before using an Asset in a high-visibility commercial context — national advertising, a major brand campaign, packaging, or broadcast — you should satisfy yourself that the necessary clearances exist for your specific use, and obtain your own errors-and-omissions coverage if the stakes warrant it.

We will tell you what we know. If you email us about a specific Asset — where it was shot, whether people appear, whether a permit was obtained, whether any component is AI-assisted — we will answer honestly and in writing, including where the answer is "we don't know." Ask before you produce.

Except as stated in the first sentence of this Section 9, and to the fullest extent permitted by law, the Products and Assets are provided "AS IS" and "AS AVAILABLE", and we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that any Asset is suitable for your project, compatible with your software, unique, or free from defect. We do not provide indemnification.

10. Your Responsibilities and Indemnity

You are responsible for your End Products. You must satisfy yourself that your intended use is lawful, cleared, and appropriate for its context.

You agree to indemnify, defend, and hold harmless Tate Roberts A/V and its owners, officers, contractors, and agents from any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising from your breach of this Agreement, your use of the Assets outside the scope of your Tier, your End Products, or your violation of any law or third-party right.

11. Termination

This License terminates automatically and immediately if you materially breach it and do not cure the breach within 10 days of written notice, or immediately without notice in the case of unauthorized redistribution, competing use, or fraudulent chargeback.

On termination:

You must stop all further use of the Assets and delete all copies from your systems, servers, and storage.
You must cease producing, distributing, or publishing new End Products containing the Assets.
End Products already publicly released before termination may remain in circulation, unless the breach was redistribution of the Assets themselves or a Content ID or ownership claim, in which case you must remove or replace the Assets in all End Products within 30 days.
Sections 3, 7, 9, 10, 11, 12, and 13 survive.

12. Limitation of Liability

To the fullest extent permitted by law:

We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, or business interruption, arising out of or relating to this Agreement or the Assets, even if we have been advised of the possibility.

Our total aggregate liability arising out of or relating to this Agreement will not exceed the greater of (a) the amount you actually paid us for the Product giving rise to the claim in the twelve (12) months preceding the claim, or (b) fifty US dollars ($50).

Some jurisdictions do not permit certain of these exclusions or limitations. Where that is so, they apply to the maximum extent permitted, and nothing here limits liability that cannot lawfully be limited.

13. General

Entire agreement. This Agreement, together with our Terms of Service, Acceptable Use Policy, AI Content Disclosure, and Refund Policy, is the entire agreement between us regarding the Products and supersedes any prior understanding.

Order of precedence. If there is a conflict between this Agreement and our Terms of Service on a licensing question, this Agreement controls.

No transfer. You may not assign or transfer this License, including in connection with a sale of your business, without our prior written consent, which we will not unreasonably withhold. Contact support@taterobertsav.com.

Changes. We may update this Agreement for future purchases. Changes do not retroactively reduce the rights of Products you have already purchased. The version in effect on your purchase date governs that purchase, and we recommend you save a copy with your files.

Governing law. This Agreement is governed by the laws of the State of California, without regard to conflict-of-laws rules.

Disputes. Handled under Section 18 of Part B: email us first, small-claims court remains available to both of us, and anything else goes to the courts of California.

Severability. If any provision is held unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in effect.

Waiver. Our failure to enforce a provision is not a waiver of it.

14. Contact

Licensing questions, scope questions, upgrade requests, and clearance documentation:

Tate Roberts A/V 11023 McCormick Street, North Hollywood, CA 91601 support@taterobertsav.com

We answer scope questions in writing. If you are unsure whether your use is permitted, ask before you produce. It is much cheaper than finding out afterward.

PART D — ACCEPTABLE USE POLICY

This Part forms part of the License Agreement in Part C and the Terms of Service in Part B. It sets out contexts in which our Assets may not be used, regardless of which license tier you hold.

Your license is broad. These are the edges of it.

1. Prohibited Content Contexts

You may not use any Asset in connection with:

Unlawful material — content that violates any applicable law or regulation.

Sexual content — pornographic, sexually explicit, or adult content; escort or adult services advertising.

Content involving minors — any material that sexualizes, exploits, or endangers a minor.

Hate and harassment — content promoting hatred, harassment, or discrimination on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age, or any other protected characteristic.

Violence and extremism — content promoting, glorifying, or inciting violence, terrorism, or violent extremism, or supporting a designated terrorist organization.

Defamation — content that is defamatory, libelous, or slanderous.

Fraud and deception — scams, phishing, pyramid or Ponzi schemes, fake investment or income claims, deceptive health or medical claims, or counterfeit goods.

Malware — content distributing viruses, ransomware, spyware, or other malicious code.

Illegal goods and services — trafficking in illegal drugs, weapons, stolen property, or human beings.

Deceptive synthetic media — deepfakes, voice clones, or synthetic media designed to deceive as to a real person's words or actions.

Undisclosed political synthetic media — use of AI-assisted Assets in political advertising without the disclosures required in your jurisdiction.

2. Restrictions Involving People, Places, and Marks

Recognizable individuals. Where an Asset contains a recognizable person, you may not use it in a way that implies that person endorses a product, service, cause, candidate, or organization, or in connection with sensitive subjects — including health conditions, mental health, substance use, criminal activity, sexual behavior, financial hardship, or political affiliation — without an appropriate release. Where no release exists, the Asset is labeled editorial use only and must be used accordingly.

Property and locations. Some Assets depict private property, protected land, or locations with filming restrictions. Where use is restricted, we label it. Do not use restricted Assets in commercial advertising without confirming clearance with us.

Trademarks and logos. Where third-party trademarks, logos, brands, or signage appear incidentally in an Asset, you may not use that Asset in a way suggesting affiliation with, sponsorship by, or endorsement from the trademark owner.

3. Sensitive-Subject Use

Even where an Asset is fully cleared, exercise care in connection with:

Health conditions, disability, and medical treatment
Mental health, self-harm, and substance use
Death, grief, and bereavement services
Immigration and legal status
Financial distress, debt, and bankruptcy services
Firearms and ammunition
Tobacco, vaping, alcohol, and cannabis
Gambling and betting
Religious and political messaging

These are not blanket prohibitions. They are contexts where the pairing of an image with a message can cause real harm to people who appear in it, and where you should think before you place it. If you are unsure, ask us.

4. Platform and Territory Compliance

You are responsible for complying with the terms of every platform on which you publish, and with the law of every territory in which your End Product is distributed. This includes advertising standards, AI-content disclosure requirements, broadcast standards, and children's advertising rules.

5. Site Conduct

In addition to content restrictions, you may not:

Scrape, crawl, mirror, or bulk-download our Site, product listings, previews, or files.
Circumvent access controls, download limits, or watermarking.
Share account credentials or download links outside your licensed scope.
Attempt to access another customer's account or our systems without authorization.
Interfere with the operation of the Site.
Misrepresent your identity, company size, or license scope in order to obtain a lower-priced license.

6. Reporting

If you see our Assets being used in violation of this Policy, or being redistributed without authorization, please tell us at support@taterobertsav.com. Include a link and any detail you can. We follow up on every report and we appreciate them.

7. Enforcement

We may investigate suspected violations and, at our discretion:

Ask you to remove or modify the use.
Suspend your account and access to purchased Products.
Terminate your license under Section 11 of Part C.
Require removal of Assets from all End Products.
Report the matter to platforms or law enforcement where appropriate.
Pursue any available legal remedy.

We are a small operation and we would rather resolve things with an email than a lawyer. If we contact you about a use, we are usually asking a question, not making a threat.

8. Changes

We may update this Policy. Continued use of Assets after changes take effect constitutes acceptance.

9. Contact

Tate Roberts A/V 11023 McCormick Street, North Hollywood, CA 91601 support@taterobertsav.com

PART E — AI CONTENT DISCLOSURE

This Part forms part of the License Agreement in Part C. It explains how we use generative artificial intelligence, what we can and cannot promise about AI-assisted material, and what that means for you.

We would rather tell you this plainly up front than have you discover it during a campaign.

1. Where AI Is and Isn't Used

Our video footage is not AI-generated. The landscape, aerial, road, night-sky, and location footage in our packs was shot on location by us with real cameras.

Some audio is AI-assisted. Certain music tracks, instrumental beds, and loops in our audio packs are produced using generative AI music tools. Some voiceover and narration, where offered, is produced using AI text-to-speech.

Some supporting material may be AI-assisted, including generated textures, overlays, background elements, and written scripts, hooks, or captions.

We label everything. Every Product page states whether it contains AI-assisted material and which components. Every Product download includes a manifest identifying each file as camera-original, AI-assisted, or hybrid.

If a Product page doesn't say, assume nothing — ask us at support@taterobertsav.com and we will tell you exactly what's in it.

2. What This Means Legally

This section matters. Please read it before buying an audio pack.

2.1 We make no representation about copyright in AI-assisted material

The copyright status of AI-generated material is unsettled and varies by jurisdiction and by how much human authorship went into a given work. We are not going to tell you it is protected, and we are not going to tell you it isn't.

What we state instead:

Certain Assets may be generated using artificial intelligence. You are receiving a license to use those Assets as permitted under the End User License Agreement. We do not represent or warrant that any AI-assisted Asset is eligible for copyright protection, exclusive rights, or copyright registration in any jurisdiction.

Consequences for you:

We cannot grant you exclusivity in AI-assisted Assets.
We cannot promise that no one else has or will have similar material.
You should not assume you can claim copyright in an AI-assisted Asset itself. You may well have rights in your finished End Product as a whole, based on your own creative contribution — that's a question for your own counsel, not for us.

We only include AI-assisted material generated under a paid commercial tier of a provider whose terms permit commercial use and downstream distribution of outputs. Material generated on free or personal tiers never enters our Products.

What you do get is a documented, perpetual, royalty-free right to use the material commercially, with no recurring fees and no claim from us. For the overwhelming majority of real-world uses, that is the thing that actually matters.

2.2 Similarity and uniqueness

Generative systems can produce outputs resembling other outputs from the same system. We do not warrant that any AI-assisted Asset is unique. We curate to avoid obvious duplication, but we cannot guarantee it.

2.3 Third-party resemblance

We do not warrant that AI-assisted Assets are free of resemblance to pre-existing copyrighted works. Generative models are trained on large datasets, and the legal status of their outputs is actively contested in courts in multiple jurisdictions.

To the fullest extent permitted by law, we disclaim any warranty of non-infringement as to AI-assisted Assets, and we do not indemnify you against third-party claims arising from them.

2.4 Upstream provider terms

We generate AI-assisted material using commercial tiers of third-party tools that permit commercial use of outputs. Those providers' terms may change, and their terms may impose conditions that flow through to you.

We take these steps to protect you:

We generate only on commercial-use tiers that permit downstream licensing.
We retain records of the tool, tier, and date for every AI-assisted Asset.
We do not knowingly prompt for, or generate material imitating, any identifiable artist, band, voice, likeness, or trademark.
Our license to you does not depend on our subscriptions remaining active. Your rights under the End User License Agreement are perpetual regardless of our relationship with any AI provider.

If a provider changes terms in a way that affects Assets you have already purchased, we will notify you and tell you what we know. We will not quietly leave you exposed.

3. Content ID and Rights Management — Read This

You must not register, claim, or assert any Asset — audio or video, alone or as it appears in your End Product — through YouTube Content ID, Facebook Rights Manager, Audible Magic, or any other content identification or fingerprinting system.

This is not a formality. Because our Assets are licensed non-exclusively to many customers, one person registering a track generates automated claims against every other legitimate licensee. It is a material breach of the License and grounds for immediate termination.

We also do not register our Assets with these systems, which is why you shouldn't receive claims from us.

If you do receive a claim on content using our Assets, email support@taterobertsav.com with your order number, the Product name, the file name, and a link to the affected content. We will provide a license confirmation letter you can use to dispute it, normally within 2 business days.

4. Performing Rights Organizations

Our music is not registered with any PRO (ASCAP, BMI, SESAC, PRS, GEMA, SOCAN, or equivalent). We collect no performance royalties and charge you no performance fee.

Depending on your territory and use, a local collecting society may still levy fees on public performance or broadcast — this is a function of local law and your venue, not of our license. Those obligations are yours.

5. AI Voice and Narration

Where we supply AI-generated voiceover:

We use commercial-tier synthetic voices licensed for commercial output.
We do not clone, imitate, or recreate the voice of any real, identifiable person.
You may not use our voice Assets to impersonate any real person, to create deceptive content, or in any way suggesting a real individual said something they did not.
Some jurisdictions require disclosure of synthetic voice in advertising or political content. Compliance is your responsibility.

6. Your Responsibilities

Before using AI-assisted Assets, you should:

Check the manifest to know what you have.
Assess the stakes. For low-risk use — social content, event recaps, spec work, internal presentations — AI-assisted material is generally fine. For high-stakes use — national broadcast, a major brand campaign, anything where a claim would be expensive — consider commissioning original material or obtaining your own clearance and insurance.
Check platform rules. Platforms increasingly require AI disclosure. Meta, YouTube, TikTok, and others have their own labeling requirements, and they change.
Check legal disclosure requirements in your jurisdiction, particularly for political advertising, where several jurisdictions now mandate disclosure of synthetic media.
Disclose to your clients. If you are an Agency licensee, tell your client which elements are AI-assisted. Some clients have policies prohibiting AI content, and finding out after delivery is a bad day for everyone.

7. If You'd Rather Avoid AI Entirely

We understand. Some clients and some campaigns cannot use it.

Filter for Products labeled "100% Camera-Original" — these contain only footage we shot and audio we recorded, with no generative AI in any component. If you need a custom pack built entirely from camera-original material, email support@taterobertsav.com and we'll put one together.

8. Changes

The law and platform rules in this area are moving quickly. We will update this Disclosure as things change and post a revised "Last updated" date. Changes do not retroactively reduce rights in Products you have already purchased.

9. Contact

Questions about what's in a specific Product, or requests for a license confirmation letter:

support@taterobertsav.com

We answer these in writing and we answer them honestly.

PART F — EMAIL & SMS COMMUNICATION TERMS

1. Email

1.1 Transactional email

When you purchase, we send order confirmations, download links, receipts, delivery notices, license documentation, and important policy or security notices. These are part of providing the service and are not marketing. You cannot unsubscribe from them while you hold an active purchase.

1.2 Marketing email

If you opt in, we send new releases, product announcements, offers, and occasional production tips.

Every marketing email includes a working unsubscribe link and our postal address.
Unsubscribing is honored promptly and permanently.
Unsubscribing from marketing does not affect transactional email or your access to purchased Products.
We do not sell or rent your email address.

To unsubscribe: click the link in any marketing email, or email support@taterobertsav.com.

1.3 Business-to-business outreach

We contact businesses — agencies, festivals, venues, labels, tourism organizations, production companies — using professional contact details obtained from public sources, professional networks, and business data providers.

In every such message we:

Clearly identify who we are and that the message is commercial.
Include our valid physical postal address.
Provide a working, one-click opt-out.
State how we obtained your contact details, on request.
Honor opt-outs across all future campaigns, permanently.

We do not use deceptive subject lines, falsified header information, or misleading sender identities.

If you are in the UK, EU/EEA, Canada, or another jurisdiction requiring prior consent for commercial email, and you would prefer we not contact you, email support@taterobertsav.com. We will suppress your details permanently and without asking for a reason.

If you are a government body, public authority, or tourism bureau with procurement or communication rules restricting unsolicited vendor contact, tell us and we will remove you and observe your process instead.

1.4 Applicable law

We comply with the CAN-SPAM Act (US), and, where applicable, CASL (Canada), UK PECR and UK GDPR, and the EU ePrivacy Directive and GDPR.

2. SMS / Text Messaging

You can leave this section published even before you start texting. It costs nothing and means you're covered the day you turn SMS on.

2.1 Consent

By providing your mobile number and opting in, you consent to receive recurring automated marketing and transactional text messages from Tate Roberts A/V at that number, including messages sent by automatic telephone dialing system or similar technology.

Consent is not a condition of purchase. Participation is voluntary.

2.2 Frequency and cost

Message frequency varies. Message and data rates may apply. We do not charge for the service, but your carrier may. Check your plan.

2.3 Opting out

Reply STOP to any message to cancel. You will receive one confirmation and no further messages, unless you initiate contact.

If you are enrolled in more than one of our messaging programs, you must opt out of each separately.

2.4 Help

Reply HELP to any message, or email support@taterobertsav.com.

2.5 Carriers

Wireless carriers are not liable for delayed or undelivered messages. We are not liable for failed, delayed, or misdirected delivery, for errors in message content, or for any action you take or don't take in reliance on a message. Supported carriers may change without notice.

2.6 Your number

Provide a valid mobile number that belongs to you. If you change numbers, opt out from the old one and re-enroll with the new one.

2.7 Changes

We may modify or discontinue the messaging service or these terms at any time. Continued participation after changes take effect constitutes acceptance.

3. Push Notifications and Browser Notifications

If we offer these, they require your browser or device permission and can be disabled in your browser or device settings at any time.

4. Your Privacy

Our handling of contact information is described in our Privacy Policy, a separate document linked at checkout.

5. Contact

Tate Roberts A/V 11023 McCormick Street, North Hollywood, CA 91601 support@taterobertsav.com